1. Data controller
- Name: CertiHabit
- Activity: Technical architecture services — habitation certificates and energy performance certificates
- Area of operation: Mallorca, Balearic Islands
- Contact email: info@certihabit.com
- Phone: +34 628 768 838
2. Data we collect
We collect the following personal data when you use our contact form or communicate with us:
- Name
- Phone number
- Email address (optional)
- Information about the property (municipality, type of certificate needed)
- Free-text description of your case
3. Purpose of processing
We use your personal data to:
- Respond to your enquiry and provide a quote
- Manage the habitation certificate process if you accept our services
- Communicate with you throughout the process
We do not use your data for marketing purposes. We do not send newsletters or commercial communications unless you have specifically requested them.
4. Legal basis for processing
The legal basis for processing your data is:
- Your consent, which you give by submitting the contact form
- Performance of a contract, where data is necessary to provide the service you have requested
5. Data retention
We retain your personal data for the time necessary to provide the service and comply with legal obligations. Contact data from enquiries that do not proceed to a service are deleted after 12 months.
6. Data sharing
We do not sell or share your personal data with third parties for commercial purposes. We may share data with:
- Formspree — our form processing service (used to receive contact form submissions)
- Google — for analytics and advertising (Google Analytics / Google Ads) — only if you have accepted cookies
- The Consell Insular de Mallorca — as necessary to process your habitation certificate application
7. Cookies
- Essential cookies: Necessary for the website to function. These cannot be disabled.
- Analytics cookies (Google Analytics): We use these to understand how visitors use the website. These are only set if you accept cookies.
- Advertising cookies (Google Ads): Used to show relevant advertising. These are only set if you accept cookies.
You can manage your cookie preferences at any time using the cookie banner at the bottom of the page.
8. Your rights
Under GDPR you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Restrict processing of your data
- Object to processing
- Request data portability
To exercise any of these rights, contact us at info@certihabit.com. We will respond within 30 days.
9. Contact for privacy matters
For any questions about how we process your personal data, contact us at info@certihabit.com or by phone on +34 628 768 838.